Frequently Asked Questions
Everything you need to know about our authentic Italian pasta.
How do you ensure the pasta stays fresh during shipping?
Our fresh pasta is packed in temperature-controlled, insulated thermal liners with non-toxic gel ice packs to ensure it arrives at your doorstep in perfect condition.
Are your pasta products suitable for vegetarians?
Yes, the majority of our pasta varieties are vegetarian-friendly. We use traditional semolina flour and fresh eggs. Please check the specific ingredient list on each product page for vegan options.
What is the shelf life of Pasta Reggio products?
Our fresh pasta can be stored in the refrigerator for up to 5 days upon arrival, or kept in the freezer for up to 3 months without compromising taste or texture.
Do you offer gluten-free pasta options?
Currently, we specialize in traditional wheat-based pasta. However, we are in the process of developing a dedicated gluten-free line to be launched later this year.
Where do you ship and what are the costs?
We ship nationwide via express courier to maintain freshness. Shipping costs are calculated at checkout based on your location, with free delivery on all orders over $75.
Can I modify or cancel my order after it has been placed?
Because we prepare our pasta fresh to order, changes or cancellations must be made within 4 hours of placing your order by contacting our support team.