Returns & Exchanges

At Pasta Reggio, we take pride in the quality of our artisanal pasta; however, due to the perishable nature of our products, we can only offer replacements or refunds for items that arrive damaged or incorrect.

Return Process

• 1.
  Inspect Your Order

  Upon delivery, please immediately check your package for any signs of damage or missing items to ensure your pasta is in perfect condition.

• 2.
  Document Issues

  If you receive a damaged or incorrect product, take clear photographs of the packaging and the items within 24 hours of receipt.

• 3.
  Contact Support

  Email our customer service team at [email protected] with your order number and the photos of the affected products.

• 4.
  Resolution Process

  Our team will review your claim and, if approved, will ship out a fresh replacement or issue a full refund to your original payment method.